Return & Refund
Return Policy
At Ample Finds, we are dedicated to providing you with high-quality products and exceptional service. If you are not completely satisfied with your purchase, please review our return policy below:
1. Return Period
- Time Frame: You may return items within 30 days from the date of receipt.
2. Return Eligibility
- Condition: Items must be returned in their original condition, unused, and in their original packaging. Items that are damaged, used, or missing parts may not be eligible for a return.
- Exceptions: Certain products, such as [list any non-returnable items, e.g., personalized items, clearance items], are not eligible for return.
3. Return Process
- Requesting a Return: To initiate a return, please contact our customer service team at [email address] or [phone number] to obtain a Return Authorization Number (RAN). This number must be included with your return shipment.
-
Shipping Instructions: Once you have received your RAN, please package the item securely and send it to the following address:
Ample Finds Returns Department
[374 east 57 ave]
[Vancouver, British Columbia, V5X 1S7]
[Canada]
4. Return Shipping Costs
- Customer Responsibility: Customers are responsible for the cost of return shipping unless the return is due to an error on our part or the item is defective. We recommend using a trackable shipping service or purchasing shipping insurance for items valued over [specific amount, if applicable].
5. Refunds
- Processing Time: Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
- Method: Refunds will be issued to the original payment method. Please note that depending on your bank or credit card issuer, it may take additional time for the refund to be reflected in your account.
6. Exchanges
- Policy: At this time, we do not offer direct exchanges. If you would like a different item, please return the original item and place a new order.
7. Contact Information
-
Customer Service: For questions or assistance regarding returns, please contact our customer service team:
- Email: [Support@amplefinds.com]
- Phone: [+1 6047001090]
- Business Hours: [Monday to Friday 9am to 5pm]
- This return policy complies with Canadian consumer protection laws, which entitle you to certain rights regarding returns and refunds. If you have any concerns about your rights, please contact our customer service team for assistance.
Thank you for shopping with Ample Finds. We value your satisfaction and are here to assist you with any return or exchange needs.